Here are some of the most common questions we get asked here at Make Salt Lake.
Q: How does this place work?
A: Make Salt Lake works a lot like a gym, but with a much more involved community. For a small monthly fee ($75), you can have access to all of the tools, space, and equipment that we have available. Once you sign up, there is a brief Onboarding and Orientation process in order to get your access code. After you have completed that introduction, you are free to use the space 24/7! Some of our areas have additional certifications and trainings that are required before you can use them.
Q: Can I access Make Salt Lake if I am not a member?
A: Non members are not permitted to access any shop area, at any time.
Q: How do provide proof that I am a Make Salt Lake member on the property?
A: Everyone must wear their Make Salt Lake Photo ID Badge at all times while on the property.
Q: When are you open?
A: To our members we never close! For members we are a 24/7 facility. For non-members, we have tours every Wednesday at 6:15 PM and 7:15 PM when they can come and see our makerspaces, ask questions, meet members, and get signed up. Please contact us by emailing email@example.com to schedule a tour.
Q: Do you have regular business/office hours?
A: Our administrative office is located in suite 2B on the second floor of the Art Hub building. Open office hours are Monday, Tuesday, Thursday and Friday 10:00 AM - 3:00 PM. Non-members without door access codes must per-arrange office visits in advance via email firstname.lastname@example.org
Q: Do you accept donations?
A: Make Salt Lake is a 501 (c) (3) non-profit and donations are tax deductable. Monatary donations can be given through Venmo, PayPal, Donor Box on our website, Cash or Check. Please contact our office for more information.
Donation of tools and equipment that in good working order are also welcome but must be pre-arranged through our administrative office. Please send an itemized list and photos of items you wish to donate to: email@example.com
Q: Can non-members use the space during open house or tours?
A: Unfortunately no. Only people who are currently members and who have taken the proper certifications can use the equipment or gain access to the space.
Q: How do I sign up?
A: Tours and onboarding are held weekly on Wednesdays 6:15 PM and 7:15 PM Please meet in the lobby. You can also sign up via the website. Go to Makesaltlake.org and click Join Now. Fill out the info and follow the instructions. Once you have completed the sign-up, please join us for a Wednesday evening tour and onboarding or make an appointment via email firstname.lastname@example.org for weekday tours and onboarding during our open office hours.
Q: Are there any discounts?
A: Yes. For veterans and active students, we have a $50/month membership. Or if you sign up for 6 months at a time, you get 1 month free ($375/6 months- not available with discounted membership). Student memberships are for a single active student over the age of 18.
Q: Are there Business Membership Plans?
A: Yes, Business Membership (Enterprise) plans are available. The cost is $75 per month for the primary member and $35 per month for each additional business team member. Contact our office for more information and to sign up for a Enterprise plan.
Q: Can I sell what I build?
A: Yes absolutely. We have many members who use Etsy, Amazon Handmade and Ebay to sell their products. We also have members who run businesses or sell products at farmers markets and craft fairs locally. Whatever you make is yours to do with as you please.
Q: Are there people around to show me how to use the tools?
A: Many of our areas have certifications that are required before you are granted access. They go over basics of safety, proper use, and care of the equipment and can serve as a strong base of knowledge. They do not focus on skills or tips and tricks for using the tools. We don’t have people designated to answer questions or to be on site for explanations, however, our community is welcoming and very knowledgeable. If you ever find yourself with questions or looking for more information on a tool or area, members you see using the space are usually available to answer questions and Slack (our online message board) is always a great place to go with questions.
Q: How do certifications work?
A: Certifications are required for many of the areas at MSL. See below for a complete list of certifications. These certifications usually take the form of classes that range from 30 minutes to 2 hours and are taught by a skilled and knowledgeable member of Make Salt Lake. If a certification class is required, you will be required to take it before using any of the tools in that area or in some cases, before you can access the area. When you complete the class, you will then be allowed to begin using the tools and in some cases will receive an access code to gain entry to the shop or area (if you are a current MSL member).
Q: Who do I contact if I have questions?
A: For membership, administrative and operational questions, email us anytime at email@example.com or call during office hours (Monday, Tuesday, Thursday and Friday 10:00 AM-3:00 PM) at 1-801-872-4294.
If you have a questions about our workshops, tips, projects and making things, the best people to ask are your fellow members. Slack is the best place to ask the membership any question you might have. And if anyone asks a question that you know about, please chime in! Our members are a wealth of knowledge and information. You can also reach out to the Shop Techs or any of the Shop Champions on Slack.